Privacy Policy
How we protect your privacy
Thinkific is the hosting platform of this website and all available courses. This is how Thinkific protects your privacy.
The purpose of this privacy policy is to help you better understand how we store, collect, and process your personal data. This policy is meant to help you understand more about why we collect and use your data whether you’re a student/subscriber or even if you’re just visiting the website. In particular, by visiting this website you consent to our collection and use of your personal information as described in this privacy policy, including any updates or revisions to this privacy policy.
We’ve broken this policy down into different sections so you can better understand what areas are applicable to you.
1. Minors
We do not knowingly provide services or sell products to children. If you are below the age of 16, you may use our website only with the permission and active involvement of a parent or legal guardian.
2. Information from students/subscribers (“learners”)
In order to provide you with our product and services, we store information about you so that you can administer your course(s). Here is some more details on what information we collect and why.
- We collect the name, email, and any other personal information from you. Name and email are needed to allow individuals to access our services for processes such as processing enrollments, authentication, or otherwise administering your course. This information is given on a voluntary basis when a customer uses or accesses our services, for example when a customer visits our site, enrolls in a course, or signs up for an account.
- As you progress through your course(s) we collect information about how you interact with the course, including but not limited to, your progress through the course, quiz scores, survey results, discussion or forum contributions and other student activities.
- Some transactions between learners and our website or your courses or school may involve payment by credit card, debit card, and/or third party online payment services. In such transactions, we will collect information related to the transaction including a billing address, telephone number, and other information related to the transaction. This information is processed via the Thinkific platform. Thinkific platform does not access this information. You can remove such information at anytime.
3. Information from website visitors
We collect information from visitors to the website and your IP address. We also collect information such as when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, location data, and the type of web browser that you are using.
4. Information from cookies and similar tracking technology
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
5. What we don’t do with your Personal Information
We do not and will never share, disclose, sell, rent, or otherwise provide personal Information to other companies for the marketing of their own products or services.
6. Keeping your personal information secure
- We follow industry standards on information security management to safeguard sensitive information, such as financial information and any other Personal Information entrusted to us. Our information security systems apply to people, processes, and information technology systems on a risk management basis.
- We exclusively process payments through PCI DSS Level 1 payment providers, which is the highest level of compliance available.
- No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
7. User Names and Passwords
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
8. Accessing and Correcting your Information
If you are a learner/student and would like to access, change, or delete your personal information please contact support directly.
9. Policy Changes
The terms of this policy may change from time to time. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified through your account. Your continued use of this website constitutes your consent to such revised privacy policy.
If you are concerned about the topic covered by this policy, you should read it each time before you use our website. Any questions or concerns about this policy should be brought to our attention by sending an e-mail to support and providing us with information relating to your concern.
9. Anti-spam Policy
We hate unsolicited commercial e-mail as much as you do. Also known as Spam or junk e-mail, it is a disservice to the Internet community.
We fully endorse and comply with the requirements of Canada’s anti-spam legislation (CASL) and CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act), and all other applicable unsolicited commercial e-mail laws.
If you subscribe to electronic newsletters or other communications from us or our website, you will always have an option to unsubscribe immediately.